When do we use your information?
Information is collected when you register for a class, subscribe to our mailing list, respond to a survey, fill out a form or place an order through our website. Depending on the interaction, you may be asked to provide your name, email address, mailing address, phone number or other identifying information as pertains to a class (such as skill level or, for children, age level).
Information collected on the CAG website
Memberships and Donations
Creative Arts Group will retain your personal information for our records and to be able to help you with future transactions. We do not store credit card information. In certain cases, you may be asked for additional information, such as names, alternative care taker, and ages for children (so that the teacher knows the composition of the class) or previous arts experience.
CAG uses a third-party vendor to manage the online enrollment cart. All vendors are required to maintain security of information and are restricted from using the information in any way not expressly authorized by CAG. The course registration is managed by Blackbaud
Online retail purchases
CAG protects children’s privacy and will never solicit personal information from youth visitors. The Children's Online Privacy Protection Act (COPPA) puts parents in control and is regulated by the Federal Trade Commission. All users under 13 years of age are required to have an adult’s permission before engaging with or submitting anything (including personal information) to the CAG website. We do not market to children under 13.
If you email CAG, any message or email address may be saved and we may send you emails in response to your message. Anything sent in an email will be considered non-confidential and non-proprietary.
Similar to most websites, our servers automatically collet an IP address when you navigate to our website and may associate your domain name or Internet access provider. Certain clickstream data may be collected, pertaining to website usage, including information about the users computer or device, browser, operating system/setting, referral page, page content, click behavior, length of engagement, items downloaded, completed transactions, and search terms. This information may be used with Google Analytics and Google Tag Manager. You may learn more about this and/or opt out of this tracking here: https://tools.google.com/dlpage/gaoptout.
CAG may collect and deploy tracking technologies on the website to understand website visits including ‘cookies’ to improve functioning of the site and the user experience. These technologies gather information for future use to improve our online presence. Google Analytics cookies expire 24 months after being set.
CAG supports all browser “do-not-track” (DNT) that are transmitted. Third party sites may not change their practices in response to DNT settings and we do not mandate that they honor such settings. CAG may use Google Analytics for analysis of use practices. You can opt out of your CAG website usage data being included in our Google Analytics reports by visiting https://tools.google.com/dlpage/gaoptout.
Fair Information Practices
To comply with Fair Information Practices policy, should a data breach occur, CAG will notify users via email within 7 business days. We also recognize that individual users have a right to pursue legally enforceable rights against data collectors and processors who do not adhere to this law.
CAN SPAM Act
CAG will adhere to the CAN-SPAM Act which gives recipients the right to have commercial emails and messaging to be stopped. To comply, CAG will honor all requests to unsubscribe from receiving future emails. Any user may request to be unsubscribed by responding by link on emails or by requesting by email, letter, in-person or by phone to be unsubscribed from ALL correspondence.
California Privacy Acts
The CA “Shine the Light’ law (Civil Code section 1798.83) requires businesses to respond to requests from customers inquiring about practices related to disclosing personal information to third parties for third party direct marketing use. CAG adheres to such requests. CAG does not disclose information to third parties unless otherwise specified in this policy above.
Third Party Providers
CAG retains appropriate and qualified third-party providers to better serve our customers and students. These may include contractors who provide our database services, enable class registration and ticketing. Similarly, on-line payment transactions are handled by a secure and qualified vendor to process payment transactions and to detect possible fraudulent use of a payment card. These service providers receive any information provided through our website. Information about purchase, payment card, mobile, computer, software and their location may be accessed for fraud detection purposes. By submitting your information, you agree to this. CAG requires all vendors to maintain security of information and restricts vendors from using the information in any way not expressly authorized by CAG.
The CAG website is dedicated to secure information but there is no thing as 100% secure. You may always come to the CAG offices and gallery or you may contacts us by phone (626-355-8350) to register for classes, submit applications, make purchases, establish memberships or gift donations.
All CAG transactions will be protected to the extent possible in accordance with US law which may not be the same as what is required in other countries.
For further information or questions, please contact us at:
Creative Arts Group
108 N. Baldwin
Sierra Madre, CA 91024
Last update: September 2, 2022